Privacy e Policy

General information:

The website www.fisioterapiapapagiovanni.com collects personal data of users who browse the website.

In accordance with the commitment and attention we place on personal data and in accordance with Articles 13 and 14 of the EU GDPR,www.fisioterapiapapagiovanni.com provides information on the methods, purposes, scope of communication and dissemination of personal data and users’ rights.

Personal data controller:

Dr. Francesco Inversini
Piazza Papa Giovanni XXIII, n.13
Curno (BG)
P.IVA and C.F. 02713880983

Email: info@fisioterapiapapagiovanni.com
Telephone: +39 366 3477745

Types of data collected:

www.fisioterapiapapagiovanni.com collects user data directly or through third parties. The types of data collected are: technical navigation data, usage data, email, first name, last name, phone number, province, country, postcode, city, address, company name, state, cookies and other various types of data. More details on the data collected are provided in the following sections of this privacy policy.
Personal data is deliberately provided by the user by filling in forms or, in the case of usage data, such as navigation statistics data, is collected automatically by navigating the pages of www.fisioterapiapapagiovanni.com.

The data requested by the forms are mandatory. If the user prefers not to provide the data, www.fisioterapiapapagiovanni.com reserves the right not to provide the service.

www.fisioterapiapapagiovanni.com uses statistical tools to track the navigation of users, the analysis is done through logs. It does not use cookies directly but may use cookies by including third party services.

Each use of cookies is detailed in the Cookie Policy LINK The user who communicates, publishes, shares or obtains personal data of third parties through www.fisioterapiapapagiovanni.com assumes full responsibility for the same. The user releases the owner of the website from any direct liability and responsibility towards third parties, guaranteeing that they have the right to communicate, publish, disseminate the same. www.fisioterapiapapagiovanni.com does not provide services to minors under the age of 18. In the case of requests made for minors, the parent or guardian must complete the data requests.

Ways, places and times of processing the acquired data:

Method of processing the data acquired

The data controller has designed an appropriate computer system to guarantee security measures deemed appropriate to prevent unauthorised access, disclosure, modification or deletion of personal data. The same system makes daily copies, which are deemed sufficiently adequate in view of the importance of the data contained.

The user has the right to obtain information on the security measures taken by the data controller to protect data.

Access to data other than the data controller

Internal staff (such as administration, sales, marketing, legal, system administrators) and/or external parties (such as third-party IT service providers, webfarm, communication agencies, providers of complementary services) have access to the personal data collected by www.fisioterapiapapagiovanni.com. If necessary, these structures are appointed by the data controller as data processors.

The user may at any time request an updated list of data processors from the data controller.

Notification of any unwanted access to the Privacy Guarantor

The aforementioned computer system is monitored and controlled on a daily basis by technicians and system operators. This does not alter the fact that, even if considered a remote possibility, there may be unwanted access. In the event that this occurs, the owner undertakes, as per the GDPR, to notify the Privacy Guarantor within the terms provided for by law.

Places where the data is stored:

Personal data are stored and processed in the operational and administrative offices of the owner, as well as in the webfarm where the servers hosting the website www.fisioterapiapapagiovanni.com reside, or on the servers that make backup copies. The user’s personal data may reside in Italy, Germany and the Netherlands, and in any case in countries of the European Community. The user’s personal data is never taken or copied outside the European Community.

Retention time of acquired data

In the case of data acquired for the purpose of providing a service to the user, (whether for a purchased service or a trial service) the data is retained for 24 months after completion of the service. Or until consent is revoked.

In the event that the data controller is obliged to retain personal data in compliance with a legal obligation or by order of an authority, the data controller may retain the data for a longer period necessary for such obligations.

At the end of the retention period, the personal data shall be deleted. After the term, users will no longer be able to access data, request deletion or portability.

Legal basis for the processing of acquired data

The controller acquires personal data of users in the cases described below.
The processing becomes necessary:
– if the user has deliberately agreed to the processing for one or more purposes;
– to provide a quote to the user;
– to provide a contract to the user;
– to provide a service to the user;
– in order for the controller to fulfil a legal obligation;
– so that the data controller can fulfil a task of public interest;
– in order for the holder to fulfil an exercise of public authority;
– so that the data controller or third parties can pursue their legitimate interests.

The user may at any time ask the data controller for clarification of the legal basis of each processing operation.

Purpose of data processing

User data are collected by the data controller for the following purposes:

– sending information regarding company services;
– sending answers to requests for assistance
– purchase requests;
– payments;
– advertising newsletters.

Where appropriate, data may also be processed for:
contacting the user, statistics, analysis of user behaviour and session recording, displaying content and interaction of external applications, spam protection, payment management, interaction with social networks, advertising.

The user may ask the data controller for clarification of the purposes of each processing at any time.

Contact forms

Users can fill in the contact/request for information form(s) by entering their data and consenting to their use to respond to requests of the nature indicated in the header of the form.
Personal data that may be collected: postcode, city, surname, email, address, country, name, telephone number, province, company name.

Displaying content from external websites

These services are used to display external content on the pages of the website, with the possibility of interaction.
Even if the user does not use the service on the website, it is possible that the service acquires traffic data.

The data collected and the use of the same by third party services are regulated by the respective Privacy Policy to which users should please refer.

Google Fonts

Service provider: Google, Inc.
Purpose of service: service for displaying external fonts on website
Personal data collected: types of Data as specified by the privacy policy of the service
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Privacy Shield adherent

Google Maps widget

Service provider: Google, Inc.
Purpose of service: service for viewing and interacting with external maps on the website
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Privacy Shield member

Rights of the data subject

Users have all the rights provided for in Article 12 of the EU GDPR, the right to check, modify and supplement (rectify), delete personal data by accessing the member area. Once all data has been deleted, the account accessing the private area is closed.

Specifically, users have the right to:
– know whether the data controller holds any personal data relating to the user (Art. 15 Right of access);
– change or supplement (rectify) inaccurate or incomplete personal data (Art. 16 Right to rectification);
– request the deletion of one or part of the personal data retained if one of the grounds provided by the GDPR applies (Right to erasure, 17);
– restrict processing to only part of the personal data, or withdraw consent to processing altogether, if one of the grounds provided for in the GDPR exists (Art. 18 Right to Restriction of Processing);
– receive a copy of all personal data held by the controller, in a standard organised, machine-readable format (Art. 20, Right to Data Portability);
– object in whole or in part to the processing of data for marketing purposes, e.g. objecting to receiving advertising offers (Art. 21 Right to object). Users are informed that they may object to the processing of data used for advertising purposes, without providing reasons;
– object to the processing of data used for profiling purposes (so-called Consent).

How users can exercise their rights

Users may exercise their rights as set out above by making a request to the data controller www.fisioterapiapapagiovanni.com at the following contact details: info@fisioterapiapapagiovanni.com; tel. +39 3663477745.

The request to exercise one’s right is free of charge. The data controller undertakes to process requests as quickly as possible, and in any case within one month.

Users have the right to lodge a complaint with the Personal Data Protection Authority. Contact details: garante@gpdp.it, http://www.gpdp.it.

Cookie Policy

Please also consult the Cookie Policy in detail (https://www.fisioterapiapapagiovanni.com/wp/cookies.htm).

Additional information on data processing

Defence in court
In the event of legal action for abuse by the user in the use of www.fisioterapiapapagiovanni.com or services linked to it, the owner is entitled to disclose the user’s personal data. It is also obliged to provide this data at the request of public authorities.

Request for specific information

Users have the right to request specific information from www.fisioterapiapapagiovanni.com regarding the services on the website and/or the collection and use of personal data.

Data collection for system logs and maintenance

www.fisioterapiapapagiovanni.com and/or third-party services (if any) may collect the user’s personal data, such as IP address, in the form of system logs. The collection of this data is related to the operation and maintenance of the website.

Information not contained in this policy

The user has the right to request additional information not contained in this Policy regarding the processing of personal data from the data controller at any time. The data controller can be contacted via the contact details.

Support for ‘Do Not Track’ requests

‘Do Not Track’ requests are not supported by www.fisioterapiapapagiovanni.com.
Users are invited to consult the Privacy Policies of the third-party services listed above to find out which support this type of request.

Changes to this Privacy Policy

The owner has the right to modify this document by notifying users on this page or, if applicable, through the contacts it has. Users are therefore invited to consult this page periodically. Please refer to the last modification date at the bottom of the page for confirmation of the actual change.
The controller is responsible for collecting the user’s consent again in the event that changes to this document concern data processing for which consent is required.

Definitions and legal references

Personal data (or user data)

Personal data is any information that identifies or makes identifiable, directly or indirectly, a natural person and which may provide information on their characteristics, habits, lifestyle, personal relationships, state of health, economic situation, etc.

Source: website of the Garante della Privacy (http://www.garanteprivacy.it).

Usage data

Usage data is information that is automatically collected when browsing www.fisioterapiapapagiovanni.com, either by the website itself or by third-party applications included on the site. Examples of usage data are the IP address and details of the device and browser (including geographical location) that the user uses to browse the site, the pages viewed and the length of time the user spends on individual pages.

User

The person who makes use of the www.fisioterapiapapagiovanni.com website.
It coincides with the data subject, unless otherwise specified.

Data subject

The data subject is the natural person to whom the personal data refers. Therefore, if a processing concerns, for example, the address, tax code, etc. of Mario Rossi, this person is the data subject (Article 4(1)(1) of EU Regulation 2016/679 (http://www.garanteprivacy.it/regolamentoue).

Source: website of the Garante della Privacy (http://www.garanteprivacy.it).

Data controller (or processor)

The controller is the natural or legal person to whom the controller entrusts, also outside its organisational structure, specific and defined tasks of management and control of the processing of data on its behalf (Article 4(1)(8) of EU Regulation 2016/679 (http://www.garanteprivacy.it/regolamentoue). The Regulation itself introduced the possibility that a data controller may, in turn and subject to certain conditions, designate another so-called ‘sub-processor’ (Article 28(2)).

Source: website of the Garante della Privacy (http://www.garanteprivacy.it).

Data controller (or owner)

Data controller is the natural person, public authority, company, public or private entity, association, etc., who makes the decisions on the purposes and means of processing (Article 4(1)(7)) of EU Regulation 2016/679 (http://www.garanteprivacy.it/regolamentoue).

Source: website of the Garante della Privacy (http://www.garanteprivacy.it).

www.fisioterapiapapagiovanni.com (or website).
The website through which users’ personal data are collected and processed.

Service

The service offered by the www.fisioterapiapapagiovanni.com website as set out in its terms.

European Community (or EU)

Any reference to the European Community extends to all current member states of the European Union and the European Economic Area, unless otherwise stated.

Cookies

Data stored within the user’s device.

Legal references

This privacy policy is drawn up on the basis of multiple legal regulations, including Articles 13 and 14 of Regulation (EU) 2016/679. This information relates exclusively to www.fisioterapiapapagiovanni.com, unless otherwise specified.